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Old 05-06-2008, 01:19 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,711
Quote:
Originally Posted by arthurSK
Dear Sir,

Just like everyone else, I have trouble playing sound. My computer condition and information is as the following:

Condition:
1)In Device Manager, under Sound, video and game controllers, Multimedia Audio Controller does not have the driver installed.

2)Tried to install WDM_A404 from Realtek Semi. Corp, the blue screen showed up and computer restarted. The result of the analysis of the problem from Microsoft says:
=======
Problem caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS)
This problem was caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS), which was created by Realtek Semiconductor Corp.. Currently, there is no solution for the problem that you reported.

Recommendation
For support information and product updates, Realtek Semiconductor Corp. recommends that you go online to the following website:
Realtek Semiconductor Corp.
=======

Computer Information:
IBM
Family: G41
Type: 2886
Model: 5TU
OS: Windows XP Pro. Ver. 2002 w/ SP2

Please let me know how to get the sound back. Thank you very much!

Best Regards,

Arthur

This is soundmax audio for your Thinkpad G41 http://www-307.ibm.com/pc/support/si...cid=MIGR-50601

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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Hope this helps

Barbara MCP

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