I would have expected some sort of restore facility from the seller. I think you got fobbed off.
From Microsofts FAQ:
Quote:
Q3: What does Windows XP Tablet PC Edition include that Microsoft Windows XP Professional does not?
A: Windows XP Tablet PC Edition includes everything that is available in Windows XP Professional, and the following additional features:
• Pen Input: Tablet PCs include digital pens that you use to control the computer and to write text in your own handwriting.
• Tablet PC Input Panel: Input Panel is an on-screen keyboard and writing pad. With Input Panel, you can type text without your standard keyboard.
• Microsoft Windows Journal: Windows Journal turns your Tablet PC into a writing pad.
• Microsoft Sticky Notes: You can use Sticky Notes to create and manage short handwritten or voice notes in the same manner that you would keep a stack of paper sticky notes.
• Handwriting Recognition and Conversion: You can write in your own handwriting, and then convert it to typed text.
• Speech Recognition: Tablet PCs have built-in speech-recognition capabilities.
• Document Annotation: You can annotate imported documents with a Tablet PC pen.
• Reading: Your Tablet PC uses Microsoft ClearType technology and a high-resolution display.
• Screen Rotation: You can quickly rotate your screen for landscape or portrait viewing.
• Gestures: You can use your Tablet PC pen to make "gestures." "Gestures" are movements with the pen that complete common tasks.
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It appears that is the true answer as it provides complete support.
What I found that may fix it before you go to any expense though, is service pack 2.
There's also this:
http://support.microsoft.com/kb/306906/en-us
Worth a try first?
Drop a note to say if you tried the latter fixes and if it worked.
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