[quote=MutantMix]I just got this computer and I can't get the sound to work. I bought it from someone who builds them and I want to try and fix it before going to him.
So I check the drivers and theres a question mark on the Multimedia Audio Controller device and when I try to update the driver it tells me it can't find the software. I just have the speakers and sub that the guy gave me and I just know that the brand is labtec.
I was looking through all the related topics on the forum and found the Belarc Advisor so I could relate what hardware is on the cp. Here it is. Hope it makes sense to any of you. Please help. Thanks.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation OptiPlex GX270
System Service Tag: CP76J41 (support for this PC)
Chassis Serial Number: CP76J41
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0FG022
Serial Number: ..CN1374046801FX.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A07 06/26/2006
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
305.69 Gigabytes Hard Drive Free Space
_NEC DVD+RW ND-2100AD [CD-ROM drive]
SAMSUNG DVD-ROM SD-616E [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 3JS0S493, rev 3.06, SMART Status: Healthy
ST3160023A [Hard drive] (160.04 GB) -- drive 1, s/n 3JS0QKR3, rev 3.06, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' has 512 MB
Slot 'DIMM_3' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 160.03 GB 145.72 GB free
x: (NTFS on drive 1) 160.04 GB 159.97 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Tim 5/17/2008 9:17:26 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 (Dell) [Display adapter]
Gateway EV910 [Monitor] (17.7"vis, November 2001)
Bus Adapters Multimedia
Adaptec AHA-2940U/2940UW/2940D PCI SCSI Controller
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Creative SB Live! Series (WDM)
Game Port for SB Live! Series
Communications Other Devices
1394 Net Adapter
Intel(R) PRO/1000 MT Network Connection
these are the drivers from Dell
http://support.dell.com/support/down...iceTag=CP76J41
I/O plate - ADI 198x driver
Expansion slot - one of the Sound Blaster Live drivers
it looks from the report you have a Sound Blaster sound card installed, check - click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions