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Old 06-17-2008, 01:21 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,255
[quote=Tafadswa]i have a yellow over my multimedia audio contoller. i can't play windows media player, it keeps giving an error message "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."


belarc gives the following report

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) American Megatrends Inc. 775S61 1.0
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: 775S61 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. P1.10 11/29/2004
Drives Memory Modules c,d
120.05 Gigabytes Usable Hard Drive Capacity
73.95 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1640 [CD-ROM drive]

JetFlash TS1GJFV20 USB Device [Hard drive] (1.04 GB) -- drive 1
SAMSUNG SP1203N [Hard drive] (120.06 GB) -- drive 0, s/n S00QJ20Y302073, rev TL100-30, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 62.91 GB 54.02 GB free
d: (NTFS on drive 0) 57.13 GB 19.93 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Teshua 2008/06/17 04:44:48 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni PDF Converter 2.09 on LPT1:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HMEY225735, February 2005)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Standard Game Port
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter

your drivers are here at ASrock - audio is C-Media http://www.asrock.com/mb/download.asp?Model=775S61

Set a System Restore Point before installing drivers just in case

Start/ All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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