[mussilady]

I got a new motherboard and cpu with cooler and the company just swapped all the other components over but the motherboard had onboard sound card so I left it well alone. I brought it home and plugged everything back in and put the speakers in the right place but nothing I have looked at everything and even called the company back up but due to having to go back to the company about 5 times in 1 week was taking the pi** so I thought that they would be able to give me advice over the phone but told me that if I was to take it back up to them that they could find out what was wrong. I know that they should have checked to see that everything was working before I left the shop but it was my partner that picked it up. it is about 14 miles their to get to the place. I know I must have been mad to let them near the computer again but the machine is all that I have.

But getting back to the question, I still have no sound. I look in the icon on the taskbar and right click multimedia properties and it says that there is no preferred playback devices and there is no recording devices. so am I presuming that there is no sound card installed or is there a simple solution.

please help

mussilady