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Originally Posted by Soundex
Hi folks,
I recently updated to Windows XP Professional and I do not have sound.
Infact sound card is not recognized by the system at all. I read and tried couple of steps detailed in some of the threads here... with no luck.
Here is the information someone out here might need in order to help resolve this issue.
Desktop: Dell Inc. Vostro 200
OS: Windows XP Professional Service Pack 3, v.3264 (build 2600)
Board: Dell Inc. 0CU409
Serial Number: ..CN7360478L025F.
Under "Other Devices" in device manager I see PCI device with a yellow question mark (un-deteremined device!!).
Here is the excerpt about the problem device -
PCI Device PCI\VEN_8086&DEV_293E&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D8 The drivers for this device are not installed.
I tried lot of methods to install my sound card driver but could not succeed.
Please help
Thank you in advance.
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2 audio drivers one onboard and one a sound card
I/O plate - Realtek
Expansion slot - Sound Card Sound Blaster
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus
go to Dell link and install the Chipset driver - then Restart your comp
if realtek audio go here
http://www.realtek.com.tw/downloads/...&GetDown=false
Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install
The site is slow
If Sound Card get the driver from Dell -
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
Set a System Restore Point before installing drivers just in case
Start instructions / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow
http://support.euro.dell.com/support...emID=VOS_D_200