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Old 07-01-2008, 07:40 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by buckalecs
hi, i have updated my packard bell (PLATINUM 6081) from windows 98se to xp pro, but i have no audio, seems to be a problem with the "MULTIMEDIA AUDIO CONTROLLER" i have used my instalation cd but to no avail,tried the packard bell site but stil no joy, any help would be appreciated,.
ran Belarc advisor and results where as follows,.


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Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC P180114601
System Serial Number: R682800036
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
256 kilobyte tertiary memory cache Board: Micro-Star Inc. MS-6309 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 62710 07/15/97
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
37.42 Gigabytes Hard Drive Free Space

_NEC DVD-ROM DV-5700A [CD-ROM drive]
GENERIC FREECOM24D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380012A [Hard drive] (80.03 GB) -- drive 0, s/n 3JV1FN0M, rev 4.04, SMART Status: Healthy 384 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 128 MB
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 37.42 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Colin 28/06/2008 16:37:49 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVidia Riva 128/128ZX [Display adapter]
Default Monitor
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) Hauppauge WinTV 878/9 WDM Aux Driver
Hauppauge WinTV 878/9 WDM Video Driver
Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem


Realtek RTL8139/810x Family Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:08:54:3B:F2:38
USB Cable Modem 351000
primary Auto IP Address: 86.12.244.208 / 22
Gateway: 86.12.244.1
Dhcp Server: 62.254.32.21
Physical Address: 00:02:8A:10:C2:11

Networking Dns Servers: 194.168.4.100
194.168.8.100
Radialpoint Filter
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
NT Apm/Legacy Interface Node
USB Root Hub (2x)

Your model has a sound card, go here and register at DriverGuide
http://members.driverguide.com/ums/index.php?action=r

log in say no to all offers

Search Wizard
Sound Card
Manufacturer - select letter a
scroll to Aztech Labs
click Select Company
No: 23 is your audio driver

Set a System Restore Point before installing drivers just in case
Start instructions / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow
__________________
Hope this helps

Barbara MCP

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