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Old 07-16-2008, 01:19 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,251
Quote:
Originally Posted by Goggles341
ive had exactly the same problem as you, i have a compaq, no disks to get the drivers agen or anything. i went to the manurfac. webisites, downloaded rivers from there, and still nothing :S no sound, still the yellow questionmark things. any sugestions?

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
PACKARD BELL BV ISTART 2369 PB49303801
System Serial Number: 639069980338
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Processor a
3.05 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board
Board: PACKARD BELL BV 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 10/16/2006

your report shows a Packard Bell ISTART 2369, and you have tried the Realtek HD audio driver, and not working, so you need to check if audio is enabled in the BIOS

look at this first
http://support.packardbell.com/uk/it...80338#standard

you use the keyboard to navigate- make a note of what to do

as soon as comp boots press the F2 key
the first screen CMOS Setup Utility opens

use the down arrow key to select Features Setup - press Enter key

Audio Device should be set to Auto -
if Disabled - use down arrow key to select -
then use + key to change to Auto

press F10 key to Save & Exit BIOS

y key to accept changes

XP will load

install audio driver again

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions
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Hope this helps

Barbara MCP

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