[kinggimp33]

Hey there, have a gateway laptop. due to virus I had to reformat. Clean install of XP sp3, and no sound. Model is mx6445, and there is a known issue with the sound card, Conexant Ac-Link Audio Drivers. I've followed all the advice to work around this issue with no luck.

I would really appreciate it if anyone has any advice on this Issue.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Gateway MX6453 3403427R
System Serial Number: T006931008278
Chassis Serial Number: T006931008278
Enclosure Type: Portable
Processor a Main Circuit Board b
1.60 gigahertz AMD Turion 64 X2
1024 kilobyte primary memory cache Board: Gateway 84.02
Serial Number: QTFDHJ63404633
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies LTD 84.02 09/04/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
148.00 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4082N [CD-ROM drive]

Hitachi HTS541616J9AT00 [Hard drive] (160.04 GB) -- drive 0, s/n SB0401SJG424KB, rev SB4OA70H, SMART Status: Healthy 1920 Megabytes Installed Memory

Slot 'S1' has 1024 MB (serial number F7422654)
Slot 'S2' has 1024 MB (serial number F7422679)
Local Drive Volumes


c: (NTFS on drive 0) 160.03 GB 148.00 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Jorge 9/2/2008 3:02:57 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Controllers Display
ATI IDE Controller
Primary IDE Channel [Controller] ATI Radeon Xpress Series [Display adapter]
Default Monitor
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Audio Device on High Definition Audio Bus
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.1.105 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:A5:CA:A0:61
Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller
Dhcp Server: none responded
Physical Address: 00:E0:B8:B8:24:3C

Networking Dns Servers: 24.29.103.15
24.29.103.16
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB TrackMan Wheel [Mouse]
Synaptics PS/2 Port TouchPad [Mouse]
Texas Instruments PCIxx12 Integrated FlashMedia Controller
USB Root Hub (3x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1229 [VPS 080901-0] Version 4.8.1229
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 08/12/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
CAPICOM
no verification data KB931906 on 9/1/2008 (details...)
Software Update for Web Folders (English) 12
no verification data KB936982[SP] on 9/1/2008 (details...)
WGA
SP0
passed verification KB892130 on 9/1/2008 (details...)
Windows Media Format 11 SDK
no verification data KB929399 (details...)
SP0
passed verification KB929399 on 9/1/2008 (details...)
Windows Media Player 11
no verification data KB936782_WMP11 (details...)
no verification data KB939683 (details...)
SP0
passed verification KB939683 on 9/1/2008 (details...)
SP2
passed verification KB936782_WMP11 on 9/1/2008 (details...)
Windows XP
no verification data KB941569 (details...)
SP0
passed verification KB938127-V2-IE7 on 9/1/2008 (details...)
passed verification KB941569 on 9/1/2008 (details...)
passed verification KB953838-IE7 on 9/1/2008 (details...)
SP10
passed verification MSCOMPPACKV1 on 9/1/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
no verification data KB898461 on 9/1/2008 (details...)

Windows XP
SP3 (continued)
no verification data KB936929[SP] on 9/1/2008 (details...)
SP4
passed verification KB932716-V2 on 9/1/2008 (details...)
passed verification KB942288-V3 on 9/1/2008 (details...)
passed verification KB944043-V3 on 9/1/2008 (details...)
passed verification KB946648 on 9/1/2008 (details...)
passed verification KB950582 on 9/1/2008 (details...)
passed verification KB950762 on 9/1/2008 (details...)
passed verification KB950974 on 9/1/2008 (details...)
passed verification KB951066 on 9/1/2008 (details...)
passed verification KB951072-V2 on 9/1/2008 (details...)
passed verification KB951376-V2 on 9/1/2008 (details...)
passed verification KB951618-V2 on 9/1/2008 (details...)
passed verification KB951698 on 9/1/2008 (details...)
passed verification KB951748 on 9/1/2008 (details...)
passed verification KB951830 on 9/1/2008 (details...)
passed verification KB951978 on 9/1/2008 (details...)
passed verification KB952287 on 9/1/2008 (details...)
passed verification KB952954 on 9/1/2008 (details...)
passed verification KB953838 on 9/1/2008 (details...)
no verification data KB953839 on 9/1/2008 (details...)
passed verification KB954550-V5 on 9/1/2008 (details...)
passed verification KB954708 on 9/1/2008 (details...)
passed verification KB955417 on 9/1/2008 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 9/1/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 9/1/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 08/12/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 015b3f4c
Microsoft - Internet Explorer 92318-600-3554821-23406
Microsoft - WebFldrs XP 12345-111-1111111-65699
Microsoft - Windows Defender 81664-434-2422074-04582 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Windows XP Professional 55274-640-3554821-23406 (Key: GCHFT-RWHR7-BCP8B-XVCWV-YKV66)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Ad-Watch *
Advanced Micro Devices Inc. - Catalyst Control Centre Version 2.0.0.0 *
Advanced Micro Devices, Inc. - Catalyst® Control Center Version 1, 0, 0, 1 *
ALWIL Software - avast! Antivirus Version 4, 8, 0, 0 *
Apple Inc. - Bonjour Version 1,0,4,12 *
Apple Inc. - iTunes Version 7.7.1.11 *
Apple Inc. - MobileMe Version 1, 0, 0, 1 *
Apple Inc. - QuickTime QuickTime 7.5 (861) *
Apple Mobile Device Service Version 2.1.29.0 *
Apple Software Update Version 2.1.0.110 *
ATI External Event Utility for Windows Version 6.14.10.4203 *
ATI Smart Version 5.13.0027 *
ATI Technologies Inc. - Catalyst Control Centre Version 2.0.0.0 *
Belarc, Inc. - Advisor Version 7.2x *
BitTorrent, Inc. - µTorrent Version 1.8.0.11813 *
Broadcom 802.11 Network Adapter Wireless Network Tray Applet Version 4.100.15.5 *
Broadcom Wireless LAN Tray Service *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
Conexant Universal Device Install/Uninstall Application Version 3.0.6.0 *
DH Driver Cleaner Professional Edition Version 1.05 *
Launch EVEREST Home Edition *
Lavasoft - Ad-Aware Service Version 7,1,0,12 * Lavasoft AB - Ad-Aware Version 7.1.0.10 *
Lavasoft AB - Update Manager Version 1.0.0.0 *
Lavasoft ThreatWork Version 7.1 *
Microsoft (R) Windows Script Host Version 5.7.0.18066 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16705 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Defender Version 1.1.1593.0 *
Microsoft Corporation - Windows Installer - Unicode Version 4.5.6001.22159 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft® .NET Framework Version 2.0.50727.3053 *
Microsoft® .NET Framework Version 3.0.6920.1427 *
Mozilla Corporation - Firefox Version 2.0.0.12 *
Safer Networking Limited - Secure Shredder Version 1.9.0.0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 5, 2, 0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 6, 0, 0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1.6.0.3 *
Safer Networking Limited - SpyBot-S&D Version 1, 6, 0, 0 *
Synaptics Pointing Device Driver Version 7.12.3 08Oct04 *
WinZip Version 11.2 (8094) *