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Originally Posted by Thomashuman
Yes I've downloaded the appropriate files from the dell support website, but it's still not working.
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check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot
also under Device Manager / System Devices / is the Microsoft Universal Audio Architecture showing as being installed