[Ren77]

Hi I'm having problems with my sound. When I try to open windows it says:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

Here is my system info:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/03/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
149.40 Gigabytes Hard Drive Free Space

56X CD-ROM
3.5" format removeable media [Floppy drive]

WDC WD1600AAJB-00PVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMAP9A450258, rev 00.07H00, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 149.40 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
R 14/09/2008 5:43:18 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP DeskJet 812C on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

VIA Compatable Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:16:17:8E:63:F9

Networking Dns Server: 192.168.1.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Microsoft USB Wheel Mouse Optical
Generic USB Hub
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.524 Version 7.5.524
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q941693 - Important (details...)
Q945553 - Important (details...)
Q948590 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Office Professional Edition 2003
KB907417 on 04/09/2008 (details...)
KB921598 on 04/09/2008 (details...)
KB923618[SP] on 25/03/2008 (details...)
KB943649 on 04/09/2008 (details...)
KB943973 on 04/09/2008 (details...)
KB945185 on 04/09/2008 (details...)
KB948988 on 04/09/2008 (details...)
KB950213 on 04/09/2008 (details...)
KB951548 on 04/09/2008 (details...)
KB953404 on 14/09/2008 (details...)
KB953432 on 04/09/2008 (details...)
KB954464 on 04/09/2008 (details...)
KB954478 on 14/09/2008 (details...)
KB955439 on 04/09/2008 (details...)
KB956077 on 14/09/2008 (details...)
WGA
SP0
KB892130 on 25/03/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 25/03/2008 (details...)
Windows Media Player 9
KB936782_WMP9 (details...)
SP2
KB936782_WMP9 on 25/03/2008 (details...)
Windows Media Player
SP0
KB911564 on 25/03/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB941569 on 25/03/2008 (details...)
SP3

Please help me. I need sound for homework.