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Hi. I've been without sound for over a year. I've moved the sound card, disabled the onboard audio, updated drivers. Still no luck, the audio devices is still greyed out. Please help. Thanks
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) ABIT 6A69RA1H BIOS Rev:0.1
System Serial Number: SE6R01
Enclosure Type: Desktop
Processor a Main Circuit Board b
733 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ABIT i815E-W83627HF Rev:0.1
Serial Number: SE6R01
Bus Clock: 133 megahertz
BIOS: 7Award Software International, Inc. 6.00 PG 02/21/2002
Drives Memory Modules c,d
178.40 Gigabytes Usable Hard Drive Capacity
34.70 Gigabytes Hard Drive Free Space
Compaq DVD-ROM DVD-115 [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n M0000000, rev TAH71DP0, SMART Status: Healthy
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 4LJ09MR6, rev 8.01, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 137.44 GB 19.06 GB free
f: (FAT32 on drive 1) 40.97 GB 15.64 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/23/2007 10:20:41 AM (admin)
Jadalyn 9/23/2007 12:40:20 PM
Jenise 9/11/2008 3:47:11 PM
Jessie 9/15/2008 1:07:58 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
Ree-Ree 9/10/2008 9:18:49 PM (admin)
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Brother MFC-5840CN USB Printer on USB001
Brother PC-FAX on LPT1:
Microsoft XPS Document Writer on XPSPort:
PDF995 Printer Driver on PDF995PORT
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ALL-IN-WONDER RADEON [Display adapter]
Envision AOC A770 [Monitor] (15.7"vis, May 2000)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
NEC PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller ATI WDM Rage Theater Audio
ATI WDM Specialized MVD Codec
ATI WDM Specialized PCD Codec
ATI WDM TV Audio Crossbar
ATI WDM TV Tuner
SB Audigy
Specialized PCD WDM VBI Codec
Standard Game Port
Communications Other Devices
Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0C:41:E2:C5:30
Networking Dns Server: 192.168.1.254
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (5x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
Norton AntiVirus Version 14.20
Virus Definitions Version 9/15/2008 Rev 2
Last Disk Scan on Tuesday, September 09, 2008 10:45:51 AM
Realtime File Scanning Off
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 7/8/2007 (details...)
M928366 on 7/11/2007 (details...)
Expression Web MUI (English)
KB937163[SP] on 4/27/2008 (details...)
Expression Web
KB937163[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB951808 on 5/14/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
MSXML4SP2
KB936181 on 1/8/2008 (details...)
MSXML6
KB933579 on 8/15/2007 (details...)
Office Access MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Access Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Enterprise 2007
KB936982[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB947590 on 4/10/2008 (details...)
KB950113 on 5/14/2008 (details...)
KB950114 on 5/14/2008 (details...)
KB950130 on 9/9/2008 (details...)
KB951338 on 8/14/2008 (details...)
KB951546 on 8/14/2008 (details...)
KB951596 on 8/14/2008 (details...)
KB951808 on 5/14/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB952142 on 7/23/2008 (details...)
KB954326 on 9/9/2008 (details...)
KB956080 on 9/10/2008 (details...)
Office Excel MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Groove MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Groove Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office InfoPath MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office OneNote MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Outlook MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office PowerPoint MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Project MUI (English) 2007
KB937154[SP] on 4/27/2008 (details...)
Office Project Professional 2007
KB937154[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
Office Proof (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Proof (French) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Proof (Spanish) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Publisher MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Shared MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Shared Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Visio MUI (English) 2007
KB937155[SP] on 4/27/2008 (details...)
Office Visio Professional 2007
KB937155[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB947590 on 4/10/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
Office Word MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Software Update for Web Folders (English) 12
KB936982[SP] on 4/27/2008 (details...)
WGA
SP0
KB892130 on 6/13/2007 (details...)
Windows Media Encoder
KB954156_WM9L (details...)
SP0
KB954156_WM9L on 9/10/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 6/14/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 9/4/2007 (details...)
KB954154_WM11 on 9/10/2008 (details...)
SP2
KB936782_WMP11 on 8/15/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 6/13/2007 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB917734_WMP9 on 6/13/2007 (details...)
Windows Media Player
SP0
KB911564 on 6/13/2007 (details...)
Windows XP
KB923689 (details...)
KB941569 (details...)
SP0
KB923689 on 6/13/2007 (details...)
KB929969 on 6/15/2007 (details...)
KB933566-IE7 on 6/15/2007 (details...)
KB937143-IE7 on 8/15/2007 (details...)
KB938127-IE7 on 8/15/2007 (details...)
KB939653-IE7 on 10/10/2007 (details...)
KB941569 on 12/12/2007 (details...)
KB942615-IE7 on 12/12/2007 (details...)
KB944533-IE7 on 2/13/2008 (details...)
KB947864-IE7 on 4/10/2008 (details...)
KB950759-IE7 on 6/11/2008 (details...)
KB953838-IE7 on 8/14/2008 (details...)
SP10
MSCOMPPACKV1 on 6/13/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB929969 on 6/13/2007 (details...)
KB936929[SP] on 8/27/2008 (details...)
SP4
KB938464 on 9/10/2008 (details...)
KB946648 on 8/27/2008 (details...)
KB950760 on 6/11/2008 (details...)
KB950762 on 8/27/2008 (details...)
KB950974 on 8/27/2008 (details...)
KB951066 on 8/27/2008 (details...)
KB951072-V2 on 8/14/2008 (details...)
KB951376 on 8/27/2008 (details...)
KB951376-V2 on 8/27/2008 (details...)
KB951698 on 8/27/2008 (details...)
KB951748 on 8/27/2008 (details...)
KB951978 on 8/28/2008 (details...)
KB952287 on 8/27/2008 (details...)
KB952954 on 8/27/2008 (details...)
KB953839 on 8/14/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 6/13/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 6/13/2007 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)
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