[josephh71]

I have been using a Dell Dimension 4500 and no there is no sound and external speakers do not work either. The Control Panel Box is greyed out and will not allow me to use the external speakers either. The Bel Arc Report is as follows:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation DIM4500
System Service Tag: DTCDV11 (support for this PC)
Chassis Serial Number: DTCDV11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845EPT2 AAA83422-107
Serial Number: CN04P6154811127I01HY
Bus Clock: 100 megahertz
BIOS: Intel Corp. A03 07/18/2002
Drives Memory Modules c,d
20.54 Gigabytes Usable Hard Drive Capacity
10.75 Gigabytes Hard Drive Free Space

LITE-ON LTR-24102M [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Lexmark USB Mass Storage USB Device [Hard drive] -- drive 1
MAXTOR 6L020J1 [Hard drive] (20.55 GB) -- drive 0, s/n 661218547906, rev A93.0500, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.54 GB 10.75 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Charles 9/22/2008 1:19:41 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Lexmark 3400 Series on USB001
Lexmark Print-2-Fax Printer on LexmarkFax

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) [Display adapter]
DELL E156FP [Monitor] (14.9"vis, s/n Y99985CM2ARL, December 2005)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
SoftV90 Voice Speakerphone Modem


D-Link DFE-530TX+ PCI Fast Ethernet Adapter (rev.F)
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:1C:F0:C8:75:9E

Networking Dns Server: 192.168.1.254
HID-compliant device
USB Human Interface Device (2x)
Lexmark 3400 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)


Please Help!