Hi there i am having a similar problem with my laptop
I went in to device manager and there was a yellow exclamation mark next to drivers for sound. I have downloaded belarc and this is what it found.i dont understand it as know nothing about computers. Complete gibberish to me!! I hope you can help me would love the sound back Lisa
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Packard Bell Computers International Packard Bell EasyNote PB52M01101
System Serial Number: 746400040238
Chassis Serial Number: 50424E
Enclosure Type: Pizza Box
Processor a Main Circuit Board b
1.80 gigahertz AMD Mobile Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL NEC Versa Premium 5a
Bus Clock: 200 megahertz
BIOS: Insyde Software Corporation R1.02 04/12/2006
Drives Memory Modules c,d
41.63 Gigabytes Usable Hard Drive Capacity
11.61 Gigabytes Hard Drive Free Space
_NEC DVD_RW ND-6750A [CD-ROM drive]
ST950814A [Hard drive] (50.02 GB) -- drive 0, s/n 5PJ3CJKG, rev 3.06, SMART Status: Healthy 384 Megabytes Installed Memory
Slot 'DRAM Slot 1' is Empty
Slot 'DRAM Slot 2' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 41.63 GB 11.61 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
paul 05/10/2008 22:56:12 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
LogMeInRemoteUser never (admin)
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on NUL:
Lexmark 1200 Series on USB001
Controllers Display
ALi M5229 PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI RADEON XPRESS 200M [Display adapter]
Default Monitor
Bus Adapters Multimedia
ALi PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller None detected
Communications Other Devices
AC97 Soft Data Fax Modem with SmartCP
ULi PCI Fast Ethernet Controller
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:40
0:9C:86:52
Networking Dns Server: 192.168.0.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Serial Cable using IrDA Protocol [Infrared]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
USB Root Hub (3x)