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Originally Posted by tyson_b
When i run that 'Download Guided Help', I get an error that reads "Resolve CD access problem. The UpperFilters and LowerFilters registry values that can cause CD access problems do not exist on your computer. Click Help and Support on the Start menu for additional support options for this issue"
Any thoughts??
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Do you have any way to try another optical drive=Cd-Rom DVD player etc....?
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