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I've got a problem with HP. I have a notebok and yes my wife spilled coffee on the keyboard, but the computer ran for 4 months. Then 4-5 keys wouldn't work so I called HP and they said Send the computer back. I did and then they replied that it would cost 695.00 for the repairs because it was caused by the fluid spill. I told them to ship it back. I told them that was what I paid of the computer. Why would I pay the same to fix it.
When it arrived it wouldn't even turn on. Totally dead. I called tech support and talked to a supervisor and he was as good as dead. I asked him if the computer worked when it arrived and he couldn't answer, because I told him it worked when I sent it. He stated that he couldn't verify that. I told him that I pressed all of the keys when I was on with Tech Support and yes it was working. He stated no warranty on spilled items. I told him I wanted it returned back to the same condition as when I sent it. He stated that it was. What a bunch of crap.
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