hope this helps!
I had the same problem and found this on a forum and after trying everything, it worked for me. Hope it helps!
I read many posts related to the topic and eventually did the following:
1. booted up to windows
2. ctrl+alt+del to get windows task manager
3. File, new task, typed regedit, clicked ok
4. go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current
Version\Image File Execution Options\
5. In there I had an explorer.exe folder that I deleted (you may have an
entry in the root of the Image File folder as well.. delete them also).
6. Rebooted and everything was back to normal.
7. Breathed a sigh of relief.
You can back up the explorer.exe folder (and files in the Image File
Execution Options root if applicable) by exporting them before the deletion
process.
Hopefully this thread will save many people lots of time in the future.
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