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Originally Posted by irishfighter
I have the same problem, here's my info:
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Computer Corporation Dimension 4600
System Service Tag: HJMZ331 (support for this PC)
Chassis Serial Number: HJMZ331
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811135106KJ.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
39.96 Gigabytes Usable Hard Drive Capacity
34.84 Gigabytes Hard Drive Free Space
SAMSUNG CD-R/RW SW-248F [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]
WDC WD400BB-75DEA0 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WMAD1A018331, rev 05.03E05, SMART Status: Healthy 384 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 128 MB
Slot 'CHANNEL B DIMM 0' has 128 MB
Slot 'CHANNEL A DIMM 1' has 128 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 39.96 GB 34.84 GB fre
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4 audio drivers 1 onboard and 3 sound cards
http://support.euro.dell.com/support...id=-1&impid=-1
I/O plate - ADI 198x driver
Expansion slot 1 of the 3 sound blaster drivers
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions