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Old 01-19-2009, 03:11 PM
frankendoodle09 Offline
Registered User
 
Join Date: Jan 2009
Posts: 1
Please Help! Missing files = NO SOUND.

I have no sound from connected speakers, to the computer's speakers. I'm very confused. It said my Multimedia Audio Controller was wack, so I tried to uninstall it and reinstall a driver, but when doing so it said that the file ksuser.dll is required from Microsoft Service Pack 2 CD (which I happen to not have). Please help.

Multimedia Audio Controller:

Device Status
This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver.
--I DID THIS and the file ksuser.dll is required. I do not have the CDs. Please help. Any help is greatly appreciated.



My BelArc report:

System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway T3302
System Serial Number: CK85A D00 18482
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
128 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: First International Computer, Inc. K8M-800M PCB 2.x
Serial Number: C235A42177
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/26/2005
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
20.89 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836V [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD1600BB-00GUC0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAL97120251, rev 08.02D08, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 155.75 GB 18.02 GB free
d: (FAT32 on drive 0) 4.28 GB 2.87 GB free
Network Drives
None detected


Thank you in advance. :]
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