Hi
I have recently reinstalled Windows XP Home on my daughter’s old laptop after she passed it on to her mother. Everything works fine except the sound card. I have downloaded the audio driver from the Samsung website (leo2allosaudio51003622) and installed it. There are no yellow question marks showing in Device Manager and it states that the device is working properly. However, no sound.
Sometime ago (I think December 2005) there was a similar query and the answer given by Gamemaster287 was:
There appear to be problems with WinXp and the viaudio.sys file, version 5.10.0.3622.
Try getting your hands on v5.10.0.3621 which works fine. Also the newer version is not digitally signed by Microsoft but the older one is.’
Can anybody help me to find a copy of this file or advise me what else I can try. I have attached Belarc report below.
Many thanks in hopeful anticipation.
Nigel
Computer Profile Summary
Computer Name: Lilian-i4k7k497 (in MSHOME) — PC
Profile Date: 29 March 2009 19:59:04
Advisor Version: 7.2x
Windows Logon: Lilian
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Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Samsung Electronics Corporation SENSA10 05HE
System Serial Number: 123490EN400015
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.10 gigahertz AMD mobile Duron
16 kilobyte primary memory cache
64 kilobyte secondary memory cache Board: Samsung Electronics Corporation SENSA10 03HE
BIOS: Phoenix Technologies LTD 6.00 07/08/2002
Drives Memory Modules c,d
10.04 Gigabytes Usable Hard Drive Capacity
3.56 Gigabytes Hard Drive Free Space
TOSHIBA DVD-ROM SD-C2502 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
IC25N010ATDA04-0 [Hard drive] (10.06 GB) -- drive 0, s/n 17H973A8474, rev DACOA76A, SMART Status: Healthy
JetFlash TS2GJFV30 USB Device [Hard drive] (2.05 GB) -- drive 1 240 Megabytes Installed Memory
Slot 'M1' has 128 MB
Slot 'M2' has 128 MB
Local Drive Volumes
c: (NTFS on drive 0) 10.04 GB 3.56 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Lilian
29/03/2009 19:42:01 (admin)
local system accounts
Administrator
never (admin)
Guest
never
HelpAssistant
never
SUPPORT_388945a0
never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller S3 Graphics Twister K + S3Hotkey [Display adapter]
Digital Flat Panel (1024x768) [Monitor] (19.7"vis, January 2000)
Bus Adapters Multimedia
O2Micro OZ6912 CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (2x) Unimodem Half-Duplex Audio Device
VIA AC'97 Audio Controller (WDM)
Communications Other Devices
Smart Link 56K Voice Modem
Sweex LW056V2 Wireless LAN Cardbus Adapter 54 Mbps
primary Auto IP Address: 192.168.2.5 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:16:0A:18:AF:06
Sweex LW056V2 Wireless LAN Cardbus Adapter 54 Mbps - Wireless Intermediate Driver
VIA Rhine II Fast Ethernet Adapter
Physical Address: 00:A0:CC:CF:A4:6E
Networking Dns Server: 192.168.2.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.5
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 03/10/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB952069_WM9 - Important (details...)
KB952069_WM9 - Important (details...)
Q954459 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
KB918439-IE6SP1-20060530.145346 on 27/03/2009 (details...)
KB918899-IE6SP1-20060725.123917 on 27/03/2009 (details...)
KB925486-IE6SP1-20060918.120000 on 27/03/2009 (details...)
Outlook Express 6
SP1
KB911567-OE6SP1-20060316.165634 on 27/03/2009 (details...)
WGA
SP0
KB892130
on 27/03/2009 (details...)
Windows Media Player 8
KB917734_WMP8 (details...)
SP0
KB917734_WMP8 on 27/03/2009 (details...)
Windows Media Player 9
SP0
KB911565
on 28/03/2009 (details...)
Windows Media Player
KB952069_WM9
(details...)
SP0
KB911564
on 27/03/2009 (details...)
KB952069_WM9 on 29/03/2009 (details...)
Windows XP
SP0
KB938127-V2-IE7 on 29/03/2009 (details...)
KB956390-IE7 on 29/03/2009 (details...)
KB961260-IE7 on 29/03/2009 (details...)
SP2
KB811113[SP]
on 27/03/2009 (details...)
SP3
KB936929[SP]
on 29/03/2009 (details...)
SP4
KB938464-V2
on 29/03/2009 (details...)
Windows XP
SP4 (continued)
KB946648
on 29/03/2009 (details...)
KB950760
on 29/03/2009 (details...)
KB950762
on 29/03/2009 (details...)
KB950974
on 29/03/2009 (details...)
KB951066
on 29/03/2009 (details...)
KB951376-V2
on 29/03/2009 (details...)
KB951698
on 29/03/2009 (details...)
KB951748
on 29/03/2009 (details...)
KB952287
on 29/03/2009 (details...)
KB952954
on 29/03/2009 (details...)
KB954600
on 29/03/2009 (details...)
KB955069
on 29/03/2009 (details...)
KB955839
on 29/03/2009 (details...)
KB956802
on 29/03/2009 (details...)
KB956803
on 29/03/2009 (details...)
KB956841
on 29/03/2009 (details...)
KB957097
on 29/03/2009 (details...)
KB958215
on 29/03/2009 (details...)
KB958644
on 29/03/2009 (details...)
KB958687
on 29/03/2009 (details...)
KB958690
on 29/03/2009 (details...)
KB960225
on 29/03/2009 (details...)
KB960714
on 29/03/2009 (details...)
KB960715
on 29/03/2009 (details...)
KB967715
on 29/03/2009 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 29/03/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 29/03/2009 (Microsoft National Language Support Downlevel APIs)
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 03/10/2009 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
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Software Licenses [Back to Top]
Belarc - Advisor 60bce81d
Microsoft - Internet Explorer 92318-600-0040987-42300
Microsoft - WebFldrs XP 12345-111-1111111-75197
Microsoft - Windows XP Home Edition 55277-OEM-0040987-42300 (Key: KYMG2-RWB33-FYMKM-279KP-RQRDM)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
ASKService *
Atheros Configuration Service (ACS) Version 5.2.0.103 *
AVG Internet Security Version 8.5.0.276 *
Belarc, Inc. - Advisor Version 7.2x *
Check Point Software Technologies LTD - TrueVector Service Version 8.0.298.000 *
Check Point Software Technologies LTD - ZoneAlarm Client Version 8.0.298.000 *
Check Point, Inc. - ZoneAlarm Uninstaller Version 8.0.298.0 *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
Microsoft (R) Windows Script Host Version 5.7.0.16599 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16791 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.4503 *
Piriform Ltd - CCleaner Version 2, 18, 0, 878 *
Piriform Ltd - Defraggler Version 1, 8, 0, 132 *
Sweex_Util Version 5.2.0.103 *
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
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