[tjk417]

Hi Bookworm,

Obviously writing here because of a sound problem after an XP format. Someone else wrote about a similar issue with a Dimension 9100 but he/she never followed up and your tips then couldn't resolve my issue either.

Anyway, I believe all my drivers are installed correctly and are up to date, as there are no yellow question marks in the device manager window. After a bunch of looking around and reinstalling drivers over and over again, I still am at square one with my sound problem.

A lot of your posts seem to have been links to location of the appropriate audio driver and according to Dell the R114282 SigmaTel driver was what my computer needed. So for the record that particular driver has already been installed and after a reboot still no sound.

I know you want the Belarc specs so I'll stop trying to describe my situation and just give you what you need. Thanks in advanced for your reply and I hope other people are thanking you for your continuous help after all these years.


Here's the Belarc results:

Computer Profile Summary
Computer Name: Thomas (in MSHOME)
Profile Date: Thursday, May 07, 2009 1:48:40 AM
Advisor Version: 7.2x
Windows Logon: C. Thomas

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Inc. Dimension 9100
System Service Tag: 1M0P481 (support for this PC)
Chassis Serial Number: 1M0P481
Enclosure Type: Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Dell Inc. 0X8582
Serial Number: ..CN70821569G06Y.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A01 05/25/2005
Drives Memory Modules c,d
249.99 Gigabytes Usable Hard Drive Capacity
241.73 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW DVD8701 [CD-ROM drive]
TSSTcorp CD-RW TS-H292B [CD-ROM drive]

WDC WD2500JD-75HBC0 [Hard drive] (250.00 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB (serial number 45069959)
Slot 'DIMM_3' has 512 MB
Slot 'DIMM_2' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 249.99 GB 241.73 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
C. Thomas 5/7/2009 12:40:42 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Dell Photo AIO Printer 922 on USB001
Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] RADEON X600 256MB HyperMemory [Display adapter]
DELL E173FP [Monitor] (17.1"vis, s/n 6418056L04XS, June 2005)
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC Creative Game Port
Creative SB Audigy 2 ZS (WDM)
SigmaTel High Definition Audio CODEC
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem


1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 10.135.6.5 / 16
Gateway: 10.135.0.1
Dhcp Server: 10.98.1.1
Physical Address: 00:12:3F:72:5B:91

Networking Dns Servers: 10.98.1.1
10.98.1.2
OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device (2x)
USB Human Interface Device (3x)
Dell Photo AIO Printer 922
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.16.6000
Scan Engine Version 81.3.0.13
Virus Definitions Version 5/5/2009 Rev 3
Last Disk Scan on Thursday, May 07, 2009 12:41:08 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 04/14/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
CAPICOM
no verification data KB931906 on 5/6/2009 (details...)
MSXML4SP2
no verification data KB954430 (details...)
WGA
SP0
passed verification KB892130 on 5/6/2009 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB952069_WM9 on 5/7/2009 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 5/7/2009 (details...)
passed verification KB941569 on 5/7/2009 (details...)
passed verification KB968220-IE8 on 5/6/2009 (details...)
SP3
no verification data KB936929[SP] on 5/6/2009 (details...)
SP4
passed verification KB923561 on 5/6/2009 (details...)
no verification data KB938464-V2 on 5/6/2009 (details...)
passed verification KB946648 on 5/6/2009 (details...)
no verification data KB950760 on 5/6/2009 (details...)
passed verification KB950762 on 5/6/2009 (details...)
passed verification KB950974 on 5/6/2009 (details...)

Windows XP
SP4 (continued)
passed verification KB951066 on 5/6/2009 (details...)
passed verification KB951376-V2 on 5/6/2009 (details...)
passed verification KB951748 on 5/6/2009 (details...)
passed verification KB951978 on 5/7/2009 (details...)
passed verification KB952004 on 5/6/2009 (details...)
passed verification KB952287 on 5/6/2009 (details...)
passed verification KB952954 on 5/6/2009 (details...)
passed verification KB954459 on 5/7/2009 (details...)
passed verification KB954600 on 5/6/2009 (details...)
passed verification KB955069 on 5/6/2009 (details...)
passed verification KB955839 on 5/6/2009 (details...)
passed verification KB956572 on 5/6/2009 (details...)
passed verification KB956802 on 5/6/2009 (details...)
passed verification KB956803 on 5/6/2009 (details...)
passed verification KB957097 on 5/6/2009 (details...)
passed verification KB958644 on 5/6/2009 (details...)
passed verification KB958687 on 5/6/2009 (details...)
passed verification KB958690 on 5/6/2009 (details...)
passed verification KB959426 on 5/6/2009 (details...)
passed verification KB960225 on 5/6/2009 (details...)
no verification data KB960715 on 5/6/2009 (details...)
passed verification KB960803 on 5/6/2009 (details...)
passed verification KB961373 on 5/6/2009 (details...)
failed verification KB963027 on 5/6/2009 (details...) Reinstall!
passed verification KB967715 on 5/6/2009 (details...)