hi ive got the exact same problem
Computer Profile Summary
Computer Name: 7bad27785c75456 (in WORKGROUP)
Profile Date: 01 July 2009 16:18:00
Advisor Version: 8.1b
Windows Logon: dave
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: Russian FUJITSU SIEMENS AMILO PRO V2055 20
System Serial Number: YK5R031806
Chassis Serial Number: YK5R031806
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.60 gigahertz Intel Celeron M 420
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: FUJITSU SIEMENS AMILO PRO V2055 0.1
Serial Number: 9N7865437
Bus Clock: 100 megahertz
BIOS: FUJITSU SIEMENS 1.0F-2A16-8A20 09/19/2006
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
22.65 Gigabytes Hard Drive Free Space
IVQ 81EVC5QN496B SCSI CdRom Device [CD-ROM drive]
Optiarc DVD RW AD-7540A [CD-ROM drive]
FUJITSU MHV2060BH [Hard drive] (60.01 GB) -- drive 0, SMART Status: Healthy 448 Megabytes Usable Installed Memory
Slot 'S1' has 512 MB
Slot 'S2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 22.65 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
dave 01/07/2009 15:55:50 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account EPSON Stylus Photo R265 Series on USB001
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller VIA/S3G UniChrome Pro IGP [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis, January 2002)
Bus Adapters Multimedia
Generic CardBus Controller
AM69OUH6 IDE Controller
VIA Rev 5 or later USB Universal Host Controller (2x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 10.0.27
Scan Engine Version 5000
Virus Definitions Version 4763
Last Disk Scan on 26 June 2009 22:43:38
Realtime File Scanning On
None discovered
Communications Other Devices
Motorola SM56 Data Fax Modem
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:14:A5:CB:B4:10
VIA Compatable Fast Ethernet Adapter
Dhcp Server: 192.168.0.1
Physical Address: 00:14:0B:03:11
0
Networking Dns Server: 192.168.0.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.0.1 Router Netgear DHCP Server, Gateway, Domain Name Server, Web Server
192.168.0.2 Windows XP Workstation 7bad27785c75456 (in WORKGROUP)
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) have been installed.
Software Licenses [Back to Top]
Ahead - InCD 1A20-031A-0000-2012-7376-6540
Ahead - Nero - Burning Rom 1A20-031A-0000-2012-7376-6540
Ahead - Nero Fast CD-Burning Plug-in 1A20-031A-0000-2012-7376-6540
Ahead - NeroMediaPlayer 1A20-031A-0000-2012-7376-6540
Ahead - NeroVision 1A20-031A-0000-2012-7376-6540
Belarc - Advisor 1f5cb87b
InterVideo - WinDVD4 pn3698bw7uv6mns
Microsoft - Internet Explorer 84876-600-0014925-37466
Microsoft - Office 2000 Disc 2 50158-270-6340681-02906
Microsoft - Office 2000 Professional 50083-270-6335927-02270
Microsoft - WebFldrs XP 12345-111-1111111-21890
Microsoft - Windows XP Professional 76487-OEM-0014925-37466 (Key: FPVYV-TF69W-XKTCT-H6CQH-J7J9T)e
Microsoft - Works 76032-OEM-0400003-00000
Microsoft - Works 8.0 76032-OEM-0400003-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
MorpheusBar - bar ms162
MyWebSearch - bar ZUxdm554YYGB
MyWebSearch - SearchAssistant ZUxdm554YYGB
new Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
i Ahead software - NeroMediaPlayer Version 1, 4, 0, 23
i Ahead Software AG - Cover Designer Version 2, 3, 0, 12
i Ahead Software AG - InfoTool Application Version 2, 2, 7, 0
i Ahead Software AG - Nero BackItUp Restore Version 1, 2, 0, 26
i Ahead Software AG - Nero BackItUp Scheduler Version 1, 2, 0, 26
i Ahead Software AG - Nero BackItUp Version 1, 2, 0, 26
i Ahead Software AG - Nero Burning ROM Version 6, 3, 1, 26
i Ahead Software AG - Nero CD - DVD Speed Version 3, 3, 0, 0
i Ahead Software AG - Nero DriveSpeed Version 2, 0, 4, 0
i Ahead software AG - Nero ShowTime Version 1, 5, 0, 40
i Ahead Software AG - Nero StartSmart Version 1, 0, 1, 27
i Ahead Software AG - NeroVision Version 2,1,2,21
ı i Ahead Software AG InCD Version 4, 3, 0, 5
i Ahead Software AG InCDL Version 4, 3, 0, 5
ı i Ahead Software AG incdsrv Version 4, 3, 0, 5
ı i Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2
ı i Alexander Roshal - WinRAR Version 3.80.0.0
i An avi bitrate calculator.
ı i Apple Inc. - Bonjour Version 1,0,6,2
ı i Apple Inc. - iTunes Version 8.1.1.10
i Apple Inc. - QuickTime QuickTime 7.6 (1292)
ı i Apple Inc. - Safari Version 3.2.3 (525.29)
ı i ArenaNet - Guild Wars Version 1, 0, 0, 1
i ASKUpgrade
ı i AVG Internet Security Version 8.5.0.359
ı i Belarc, Inc. - Advisor Version 8.1b
ı i BitTorrent, Inc. - DNA Version 2.2.2.13666
ı i BitTorrent, Inc. - µTorrent Version 1.8.2.15357
ı i Broadcom Wireless LAN Tray Service
i Change the FourCC of your avi files.
i Cinematronics - 3D Pinball Version 5.1.2600.5512
ı i DT Soft Ltd - DAEMON Tools Pro Version 4.30.0305.0077
i EPSON Print CD Version 1.50
i Epson Scan and Save Version 1, 1, 0, 0
i FaceOnBody Application Version 2, 4, 0, 1
i InstallDriver Module Version 8.00
i InterVideo Inc. - WinDVD Application Version 4.0
i iROD
i LimeWire Version 1, 0, 0, 2
i looksingle ???? Version 1, 0, 0, 1
ı i McAfee Privacy Service Version 8.1.0.129
ı i McAfee Inc. - VirusScan
ı i McAfee Personal Firewall (MPF) Version 7.1.0.113
ı i McAfee Personal Firewall Version 7.1.0.113
ı i McAfee SecurityCenter Update Manager Version 6, 0, 0, 0
ı i McAfee SecurityCenter Version 6, 0, 0, 0
i McAfee Shredder Version 6.0.0.6
ı i McAfee SpamKiller Version 7.0
ı i McAfee VirusScan Version 10, 0, 0, 0 i Microsoft (R) Windows Script Host Version 5.7.0.18066
i Microsoft - Envelope Manager - Direct Mail Manager Version 2.01.0025
i Microsoft Clip Gallery Version 5.1.00.1221
ı i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
ı i Microsoft Corporation - Messenger Version 4.7.3001
i Microsoft Corporation - Messenger Version 8.5.1302
ı i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512
i Microsoft Corporation - Windows Live installer Version 12.0.1471.1025
i Microsoft Corporation - Windows Live Mail Version 12.0.1606
i Microsoft Corporation - Windows Live Photo Gallery Version 12.0.1329
i Microsoft Corporation - Windows Live Writer Version 12.0.1370.325
i Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0
i Microsoft Corporation - Windows® NetMeeting® Version 3.01
i Microsoft Corporation - Zone.com Version 1.2.626.1
i Microsoft Data Access Components Version 3.525.1132.0
i Microsoft Office 2000 Small Business Edition Version 9.0.1423
ıı i Microsoft Office 2000 Version 9.0.2719
ı i Microsoft Office 2003 Version 11.0.5703
ıı i Microsoft Outlook Version 9.0.2416
i Microsoft PowerPoint for Windows Version 9.0.2716
ı i Microsoft® .NET Framework Version 2.0.50727.3053
i Microsoft® .NET Framework Version 3.0.6920.1427
i Microsoft® Access Version 9.0.2719
i Microsoft® Business Planner Version 1, 0, 0, 1
i Microsoft® Publisher 2000 Version 6.0 Version 6.0
i Microsoft® Windows® Operating System Version 11.0.5721.5145
i Microsoft® Works 8 Version 8.04.0702.0
i Mp3player Disk Tool Version 1, 0, 0, 1
i Mp3player Firmware Upgrading Tool Version 2, 0, 0, 4
i MSBP_STB.EXE
ıııı i Nullsoft - Winamp Version 5.3.5.1305
i OGMCalc Application Version 0, 2, 0, 1
i piolch Module Version 1, 0, 0, 1
ı i RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.1.45
ı i RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.446
ıııı i RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.1.45
i SEIKO EPSON Corp. - EPSON Attach To Email Version 1, 0, 1, 0
i SEIKO EPSON CORPORATION - DspReadMe Version 1.00
i SEIKO EPSON CORPORATION - EPSON Easy Photo Print Version 1.40
i SEIKO EPSON CORPORATION - EPSON File Manager Version 1.30
ı i SEIKO EPSON CORPORATION - SETUP APPLICATION Version 6.00
i Sound Convert Version 2, 0, 0, 0
i StatsReader Version 2, 1, 0, 0
ıııı i Streamcast Networks, Inc - Morpheus Version 1.0.0.1
i Sun Microsystems, Inc. - Java(TM) Platform SE 6 U13 Version 6.0.130.3
i vidccleaner Application Version 1, 0, 0, 1
ı i WinCinema Manager for InterVideo WinCinema products Version 1, 0, 0, 1
i Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0