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Incredible. It seems that people who are complaining about HP either attempted to call AFTER their warranty has expired, or they were just simply too lazy to register their equipment. Funny thing. I just purchased an HP Pavilion dv7. After 2 weeks of ownership, my hard drive failed. Sure, a hard drive should not fail that soon, but since I registered my notebook, I had NO problem getting a replacement. The process was rather simple, in fact. Call the 800 number, tell them the error I received, got transferred to the hardware department, hard drive on the way.
It doesn't sound like HP is the problem, then. It's people who are too lazy to register their stuff, then expect free equipment when they are not entitled to it.
Follow the directions and things tend to work, better.
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