[bookworm]

Originally Posted by tdflyer

I lost all audio a while back on my IBM Netvista A30p, but I don't know exactly when. It was around the time of a Windows update, but I don't know if that's the reason. I tried loading the latest SoundMax driver from the IBM site (accessed through Lenovo), but there was no change. As you can see from the Windows Audio section of the report, SoundMax is not in the list for playback and I can't figure out how to get it back there. Audio is enabled in BIOS. The device manager says the device is working. Any suggestions on what to try? Thanks

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]-------------------------------
Date 2009-09-11
Time 21:59


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PCNOV2002 (Scott's Office Computer)
User Name Scott

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name IBM 83114DU
Motherboard Chipset Intel Brookdale-G i845G
System Memory 640 MB (DDR SDRAM)
BIOS Type Phoenix (05/07/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 420 (64 MB)
3D Accelerator nVIDIA GeForce4 MX 420
Monitor Plug and Play Monitor [NoDB] (27968JA058661)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive ST380021A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-ROM GDR8160B (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-40125S (40x/12x/48x CD-RW)
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) 74928 MB (25621 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Game Controller Microsoft PC-joystick driver

Network:
Network Adapter Linksys Wireless-G PCI Adapter (192.168.0.101)
Modem Intel(R) 536EP Modem

Peripherals:
Printer Fax
Printer Lexmark X63
Printer Microsoft XPS Document Writer
Printer Net-It Now! SE
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device IBM Rapid Access IIIe Keyboard
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Printing Support


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor IBM
Version 24KT53AUS
Release Date 05/07/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, EDD, BBS, Smart Battery
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities PCI, AGP, USB

[ System ]

System Properties:
Manufacturer IBM
Product 83114DU
Serial Number KCD8XVC
Universal Unique ID 3413C499-A20E3A8D-B89E778F-2679F998
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer IBM
Product IBM

[ Chassis ]

Chassis Properties:
Manufacturer IBM
Chassis Type Mini Tower
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Processors / Intel(R) Pentium(R) 4 CPU 2.40GHz ]

Processor Properties:
Manufacturer GenuineIntel
Version Intel(R) Pentium(R) 4 CPU 2.40GHz
External Clock 133 MHz
Maximum Clock 3060 MHz
Current Clock 2400 MHz
Type Central Processor
Voltage 1.8 V
Status Enabled
Socket Designation WMT478/NWD



--------[ Windows Audio ]-----------------------------------------------------------------------------------------------

midi-out.0 0001 0066 Microsoft GS Wavetable SW Synth
mixer.0 0001 0068 SoundMAX Digital Audio
wave-in.0 0001 0065 SoundMAX Digital Audio
wave-in.1 0001 0050 Modem #0 Line Record
wave-in.2 0001 0050 Modem #1 Line Record
wave-in.3 0001 0050 Modem #2 Line Record
wave-out.0 0001 0051 Modem #0 Line Playback
wave-out.1 0001 0051 Modem #1 Line Playback
wave-out.2 0001 0051 Modem #2 Line Playback

check these out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot