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Originally Posted by tdflyer
Thanks, but my problem is that the SoundMax sound driver is not available to select in the menu for playback so I can't select anything except modem #X line playback. Soundmax is available in the record section, but not the playback section. The windows audio serviice was already automatic and enabled.
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try installing this way - use the If No Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it (make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions