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Also, I have had new motherboards with dead batteries. This could cause some of the settings in BIOS to revert to factory default, and negating any settings the shop made to optimize your setup. Take it to them for a quick lookover, and if they try to charge, don't do business with them. Customer service is 2/3 of a good business.
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My computer specs? Nothing a little Windex and a paper towel won't take care of.
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