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Still Lost
I am running just Outlook. When I go into Tools / Email Accounts / View or Change / Internet Email Settings / ...I get a pop up box that has user info in the top left corner, server info in the top right, Logon info (username & Password) on the bottom left, and a test section on the bottom right with an another button for more settings. No where do I find the path that you suggested. Under more settings I see outgoing server settings and a box that says "use same settinigs as my incoming mail server". The only problem is that I never have the problem on outgoing, just incoming. Just every once in a while it seems to forget that it already knows my name & password, not all the time.
I'm still lost.......
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