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I have had the same Windows Explorer Error Signature ntdll.dll issue, except: this morning my XP Pro would not boot past the XP Pro screen - no desktop!
I too have an Audigy card that's been there for years.
Purchased a standalone XP Pro that the previous owner built to edit a/v using a firewire videocapture card. There are differences between his setup and mine: 1) I have NOT connected the XP Pro to the internet (for filesharing a/v projects); 2) I have a bigger printer connected and it is USB; 3) a different VCR; 4) a different audio mixer 5) a different synth.
Initially, i had a problem connecting the Canon MP730 printer-scanner-copier-fax-foto card reader, and got the error message IKernel.exe - Application Error: The instruction at "0x772200e4" referenced memory at"0x001639d8." The memory could not be "read." Click OK to terminate the program.
After replacing the USB cable, i have not seen a repeat of this message. I have no idea if doing this corrected whatever the problem was. The printer and all its functions work perfectly (except i haven't connected any fax).
However, a new error message appeared once each time during a work session: Windows Explorer Error Signature: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us (the 'puter is not connected to the web):
Error Signature
AppName: explorer.exe
AppVer: 6.0.2800.1106
ModName: ntdll.dll
ModVer: 5.1.2600.1217
Offset 00007eb2
followed by a bunch of codes and numerous modules: Explorer.EXE, ntdll.dll, kernel32.dll, msvcrt.dll, ADVAP132.dll, RPCRT.dll, GDI32.dll, USER32.dll, SHLWAPI.dll, SHELL32.dll, ole32.dll, OLEAUT32.dll, BROWSEUI.dll, SHDOCVW.dll, UxTheme.dll, comctl32.dll (twice), appHelp.dll, CLBCATQ.DLL, COMRes.dll, VERSION.dll.
The message ends with the following address:
C:\DOCUME~1\GETBEN (previous owner's "name")~1\LOCALS~1\TEMP\WER61.tmp.dir00\appcompat. txt
Each time the explorer.exe error message popped up, they were almost identical, except for a change in a digit here and there.
This morning, the P4, 1.7GHz XP Pro with 768MB PC2100 RAM wouldn't boot past the XP Pro screen – no desktop. The 'puter has 2 HDs, CD player, DVD burner and a 200w power supply.
Uncabled the USB printer, but no success.
What do you think is the cause: Could it have something to do with Digital Product ID used to identify a license because i moved the computer to another State; an IP address issue; compatibility problem (no IRQ issues seen under Hardware Devices); memory or power supply; or what?
What do i do to get my setup running as smoothly as it was under the previous owner's setup? You can probably tell from my qs that I am not a tekkie, so please help with step-by-step instructions if possible.
Thanks,
LavaPool
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