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HP Color LaserJet 4500N - Please Help
Can you print a test page?
No. From the printer's on board menu display, I can request a test page be printed. And it will print a blank page. Then another...and so on.
Have you got the latest Drivers installed?
Yes, the latest drivers are installed.
Will the printer work if it is connected locally and not networked?
I am unable to connect locally.
Can other machines print to the printer OK?
No, my XP machine, in fact does not see my printer on the network (wired router). My mac sees the printer via apple talk, and I have been able to send print jobs to it by entering the printer's local ip address. I have also been able to ping the printer from my unix terminal window (os X) - confirming its presence.
Do you get the problem with text and graphics or just one of the two?
I get the problem universally - regardless of text or graphics. It prints blank pages.
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