[cloudair]

Hi there,

I am getting a bit desperate here.. Really will like to have some help and advise..

I got 3 computers )workstation at home, all running winxp pro. 2 are sp1 and 1 just standard winxp and 1 server running windows server 2003.
From about a month ago, I start to receive error message whenever I install a software from a CD. No matter what software, if the installation consists of installing a .cab file, it will return an error:
"Error 1131 source file not found. Please make sure the file is ready and access is allow."
That happens to autocad, max, viz, even games if there is a .cab file involved in the installation. I can work around it with putting all the files on the harddrive and install it from there. But now i had a software that can only allows me to install from a CD. if I placed the files on the harddrive and run setup, it will request to install from the CD.

I had nero 6 install, so i figure I can create an image drive (virtual CD) by firstly ripping the CD contents into an ISO file and mount it as a CD. However the result is exactly the same, still errors.

So I went on to another machine and install, exactly the same thing happens. ALL 3 WINDOWS XP MACHINES DID EXACTLY THE SAME THING.
I tried to install it on the server (win server 2003) and it works there... But I don't want to install it onto the server though..

Okei.. so i try to isolate down a few things:
1. Is not about which version of windows xp (sp 1 or standard) but it is something within windows xp.
2. Is not about nav (i had Nav 7.6 Corp Edition on server and clients installed on XP) as I had not installed the Nav client on 1 of the XP machines (the other 2 has it).
3. It is something about the CD drive, but it is not about the hardware, as I had tried to installed the same CD, from 4 different CD drives on 3 XP machines.
4. It is about the CD either. It is a brand new original CD, i just bought it.

The last common thing I can think of is that i got nero 6 on all 3 xp machines, I am not sure if that will create any problems.

In terms of windows services, I had turned on windows installer service but still no joy.

Personally I think the problem has to do with Windows XP unable to read the path or find the path that points to the .cab file when installing from a CD.

I am really stuck here. If anyone can help me, I will deeply appreciate it as currently I am stuck with looking at my new software CD instead of installing it..

Thanks heaps

Cheers
Winston