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take your computer completely off the internet, uninstall norton, firewall, anti virus, live reg, live update, and any other norton/symantic product you have, even ghost, after all the rebooting from uninstall is done, get your xp cd, even if it is format and recovery, drop it in the cd drive, close any screens that pop up from it. go to start/run/ type in sfc /scannow
click ok and it will replace any damaged system files. once this is done go to C: drive, or what ever your drive letter is your operating system uses and delete the symantec and norton folders. i suggest you use a reg cleaner, but i dont like to suggest a particular one, just what ever you want to use, reboot and reinstall the norton products you have.
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