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Well they have Norton 2004 and that is bloody useless because on there other computer (they have 2) it has five viruses and norton just says "Deletion Failed" and so that computer is infected but the other one isn't. And they must of done that maintenence process more than 5 times already. They tried reinstalling but that didn't work so i did say that they should try wiping it and starting fresh but they said thats what they did but i don't think they formatted it so i might have to do that for them.
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Why do bad things happen to me
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