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Right try this, click Start then goto Find > Files & Folders, then type this "SNDVOL32.EXE" (with the quotes) then click Find. You should see an icon that has a speaker with the text Volume Control, it should be located under Start > Programs > Accessories > Entertainment > Volume Control. The path to this is
C:\WINDOWS\SNDVOL32.EXE
If this doesn't work then post again to this topic.
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