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Hi one question first, what mail format are you using, is it just a normal dial up with a POP3 Account.
Also when you first installed did you set it up in Exchange mode or Internet only mode.
You could try changing these around.
Unfortunately there is no easy was to uninstall/re-install outlook properly as it keeps its settings hidden when you un-install.
You could try re-installing anyway, as outlook should not operate like that, although I have found Outlook 2002 to be very buggy.
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XP2700+
512MB DDR
GF4 MX440
DVD-RW
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