Glad you are back online bentwings.
It is always better to do a completely clean installation of any OS, IMO. That way, you know that you are starting with a clean system.
Re: Your DVD/CDROM. Even though they are relatively cheap, at least here in the UK, I would advise you to invest in a laser lens cleaner prior to changing drives, to see if that helps.
Re: The printer. Check the manufacturers website to see if there are any software/driver updates.
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The shop actually didn't charge me for the work even though they had about a whole day into it. The guy said I could install XP myself and save some $$$ so I was for that. I'm going to take a pizza over to them Friday for lunch
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I have never known a puter repair shop not to charge for services rendered, however little they actually do! Make mine a thin crust, well done, mushroom, chilli and double garlic one man. LOL
Good luck with the job hunting........................