Thread: USB2.0 problems
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Old 08-23-2004, 05:58 AM
emvsat Offline
Junior Member
 
Join Date: Aug 2004
Posts: 3
Question USB2.0 problems

I have huge problems with connecting an external DVD burner to my USB2.0 ports on my PC with ASUS P4S8X mainboard and WinXP SP1 (Norwegian). I get the following error (translated to English): “A high-speed USB unit is plugged in to a low-speed USB hub. Click this window to get help solving the problem.” When I do I get a window showing a tree-structure with 6 available USB ports on SiS PCI to USB enhanced controller. This is as fas as I see the controller for my USB2.0. My chipset is SiS 963 South Bridge.

I have downloaded all the latest drivers from ASUS (including BIOS) and Microsoft. USB2.0 is enabled in BIOS setup. I have uninstalled several times all the USB stuff with no luck. To me it seems like I should get rid of the SiS 7001 driver. But this only installs itself after restart (p&p).

Anyone that can help me ???


This is how it looks in device manager in control panel:

Universal serial buscontroler
SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS PCI to USB enhanced …controller
USB 2.0 Root Hub
USB roothub
USB roothub
USB roothub


*** SiSoft Sandra system summary:

USB Controller 1
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 2
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 3
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 4
Model : ASUSTeK Computer Inc Unknown (7002)
Version : 2.00
Spec : 1.00
EHCI Interface : Yes
Channels : 6
Legacy Emulation Enabled : No

*** SiSoft Sandra USB summary:

General Information
Controller : SiS PCI til USB forbedret vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Ganged
Over-current Protection : Global
Number of Ports : 6

USB Port 1
Status : No Device Connected

USB Port 2
Status : No Device Connected

USB Port 3
Status : No Device Connected

USB Port 4
Status : No Device Connected

USB Port 5
Status : No Device Connected

USB Port 6
Status : No Device Connected

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : Device Connected
Connected Device : Dect Base
Device Version : 1.00
Device Hardware ID : VEN_0681, DEV_0001, PRT_00
USB Version : 1.10
Full Speed Device : Yes
Open Pipes : 6
Transfer Type : Interrupt
Max. Packet Size : 8 bytes

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : No Device Connected

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : Device Connected
Connected Device : USB-masselagringsenhet
Device Version : 0.01
Device Hardware ID : VEN_067B, DEV_3507, PRT_00
USB Version : 2.00
Full Speed Device : Yes
Open Pipes : 2
Transfer Type : Bulk
Max. Packet Size : 64 byte
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