[waresoft]

This is usually a problem with programmers using old 16 bit uninstallers. It can't read the NTFS filesystem so it can't find the install.log file.

Usually these uninstall programs are named "unwise.exe"

What I normally do, is copy the "unwise.exe" (usually in the same directory as where the program was installed) file to your root directory (which is C: on most computers) then I find the install.log file for the program (usually in the same directory as where the program was installed).

Then I copy the install.log file to the root directory also.

Then I double click the unwise.exe file and it uninstalls the program without problems.