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If you haven't got it solved yet. you could always open 'Windows Explorer' (which is essentially what happens when you choose to 'Explore All Users'). Just search for EXPLORER.EXE and open it.
In left-hand pane, click on 'C' drive, then 'Documents and Settings' and below this you will see 'All Users' and lower down is your login name. Just a different way of doing the same thing. You can always put a shortcut to explorer.exe on the Desktop so it will be just as quick as the way you used to do it.
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