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Installers?
Do any of those programs still have their installers on the drive? If so copy them to a CDR, clean re-install ME and re-install the programs.
System Restore is useless in ME. I struggled with ME for four years and moved on to XP Pro. I finally disabled System Restore and made a drive image to restore from, which I still have. But there is a LOT of tuning to do to get ME to run well.
His system seems good enough for XP if he has 512Mb RAM installed. Programs may not be compatible though.
ME prefers to run on a small drive volume. I used to use a 4096Mb drive C: (I now use an 8192Mb drive for XP Pro.)
Scanning with SpyBot SD, AdAware SE and using SpywareBlaster helps.
Cleaning up the drive with delindex.bat on a bootdiskette (for ME) with:
A:\>delindex run , (Press Enter)
Using CCleaner also removes a lot of junk and one of the main problems is trapping virii in the hidden: C:\_RESTORE Folder
A:\>DELTREE C:\_RESTORE , press Enter, and delete all of the sub-folders too.
I would give up on using System Restore if I were you.
Which make and model of computer does he have? Packard-Bell?
Can you be more specific about the problems?
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