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Windows Media Tech Incompatible error
Upon reading the post by njovin I figured this would be the best way I could think of to submit this. Please help. =/
1) What exactly happened leading up to the problem –
I installed the update of Windows Media Player as well as Musicmatch Jukebox. The Jukebox had an error so I restored my computer to the time right before the updates. When I attempted to re-update Windows Media Player I got the error message below this. I checked the version I was trying to install and it was for XP. It was also the same place I’d just updated it before the restore.
2) Exact error messages –
Windows Media Technologies
This version of Windows Media Technologies is incompatible with this version of Windows. For more information, view the information at the Microsoft web site.
3) Version of XP -
Windows XP Home Edition Service Pack 2 (build 2600)
4) Hardware setup -
I used Belarc Advisor to get this information because I know little about this type of thing. Please let me know if you need anything else and where to find it.
-Processor-
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
-Drives-
79.99 Gigabytes Usable Hard Drive Capacity
47.09 Gigabytes Hard Drive Free Space
HL-DT-ST CD-ROM GCR-8481B
SAMSUNG CD-R/RW SW-240B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST380021A [Hard drive] (80.03 GB) -- drive 0, s/n 3HV2LTDX, rev 3.75, SMART Status: Healthy
5) What exactly happened leading up to the problem –
I installed the update of Windows Media Player as well as Musicmatch Jukebox. The Jukebox had an error so I restored my computer to the time right before the updates. When I attempted to re-update Windows Media Player I got the error message below this. I checked the version I was trying to install and it was for XP. It was also the same place I’d just updated it before the restore.
6) Exact error messages –
Windows Media Technologies
This version of Windows Media Technologies is incompatible with this version of Windows. For more information, view the information at the Microsoft web site.
7) Any antivirus, firewall software you are running –
I currently have the firewall that comes with the security update for windows at the Microsoft website. I also have Norton AntiVirus Version 9.05.
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