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I have the same problem as Venkat -- Clean installed Windows Xp home on a new hard drive - installed Sp2 - installed all the latest critical updates - When I click on the 'Help and support' link in Start or in 'Help' on the menu bar at the top of 'My Documents' the function does not load. All I see is the curser with the hour glass - 'Help and Support' does not load and there is no error message associated with this. I downloaded fixwinhelp.vbs which adivsed me that the Registry entries were correct. Please does anybody know of any othere possible fix.
Regards
Erniezzz
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