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well that's what i was asking, if there is some kind of installation disc that was supposed to come with the computer that takes care of the drivers.
i did not try the audio and modem on my system. i honestly think it's something with getting those drivers properly installed, being that everything else worked fine. i just need to know how to properly install these drivers on the system, via disc or some other process, and see if that is definitely the problem. if you have any suggestions on this, please send them my way, and thank you for responding.
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