[Passeur]

Hallo : I have a new Compaq Presario XP. Out of the blue, the DVD/CD slot has decided to go out and "do its own thing". Sometimes, like today it refuses to open when the Eject button is pressed.
Other times it opens, I insert a CD or DVD and it opens itself up and wont read the disks at all.
When I first got it, I installed a couple of programs from CD-Roms but haven't done anything destructive like messing round with the registry etc. Does anyone have an idea of what on earth could be wrong? I should phone the suppliers I suppose but we are English speaking, living in France and getting down to technical details in another language is very daunting. Thanks for ANY suggestions !