I'm having the exact same problem. Can anyone please help?
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for some reason the add/remove programs option has `gone missing` from my control panel. i need to uninstall norton antivirus because that won`t scan or update virus definitions and i keep getting norton error messages. strangely when i switch my control panel to `category view` the add/remove programs option is there but does nothing when clicked. i believe i`ve done nothing to cause this and i`ve spent hours in different forums searching for an answer but to no avail. please can anybody help with this strange occurence. CHEERS.