Greetings chuckpass,
Have you done any updating of files from Microsoft recently? Have you done any registry editing lately? It sounds like a file got accidentally deleted or corrupted.
Open 'Control Panel'>Add Remove Programs and see if either printer is listed
here. They should be if you installed them.
Go into services and restart the printer spool service.
Click Start>Run>'services.msc' without quotes by typing it in,then click o.k.
Sevices Opens:
Scroll down to 'print spooler' and right click 'restart'
Right click again, click 'properties' check 'startup type' choose 'automatic',
click 'apply' then reboot.
The below URL might help you with the 'Unable to complete task error"
http://support.microsoft.com/default...;EN-US;Q314876
Post back and let us know what you find. We will try to assist further if necessary.
Not to change the subject but I was unable to get my HP Deskjet 870cse to install or run when I bought WIN XP...tried to update the drivers at HP site...no luck. Tried to have XP emulate 98SE...no luck, had to use a 'restore point' when I tried this trick.
I guess the Software and drivers were not written to include XP. Result...gave away a printer.
Bought a Canon i950 USB to replace it and have had no problems.
Now here is a weird thing....I was able to install my HP LaserJet 6P/6MP without any
difficulty and it was older than the 870...never been able to figure that out.
Best of luck,
ultra_classic
