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Originally Posted by april
yes, I saved and exited. I started windows as normal, but still didnt have a start menu/desktop icons, so I couldnt download and reinstall explorer. Thanks for tryin to help. Do you think I'm screwing it some how, or is there something else wrong with the computer?
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Seeing how you can't get it to do anything, looks like you may have to reinstall windows. Just out of curiousity, I read on one forum where a guy on a Dell had this problem and couldn't figure it out. Then he had a power outage for several hours and when the power came back on the problem was gone. Before you go and reinstall try shutting down completely for 2 to 3 hours and unplug it also.
After 2 to 3 hours plug it in and start it up and see what happens, if it don't work you can still reinstall.
Good Luck