Hello Bookworm,
Thank you for your response.
I have already called the phone company and had them run a line test. They called back and said the line is clear. I have communicated the problem with my ISP and say the problem is not theirs, but with the phone line. The cable from the phone jack to my PC is a "Monster" brand cable made specifically to help reduce line noise and give the best connection. It runs straight back from the phone jack to the PC, so there is no place for it to be abused in any way.
Regarding a filter, I don't have one. I maintain a separate line for the house phone.
Any more suggestions? I'm almost willing to try about anything at this point.
Sandie
Quote:
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Originally Posted by bookworm
I would get onto the phone company and have your line checked, also do you have a filter in your phone jack to allow you to use your phone while connected to the Internet, it may be faulty, check your cable from phone jack to computer it again may be faulty. Check to see if your modem drivers need updating, I don't know where you are but my suspicions are your connection to the phone jack or problems at your ISP's end.
Hope this helps  |