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Originally Posted by trolley
I just re-installed Windows XP Home on my friends DELL computer that had gotten hit pretty hard with some spyware and it was in his best interest to start from scratch. Anyway, he has no sound and dell is being of no help what so ever. Here is the belarc info:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Dimension 4700
System Service Tag: H622T61 (support for this PC)
Chassis Serial Number: H622T61
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0M3918
Bus Clock: 800 megahertz
BIOS: Dell Inc. A05 11/23/2004
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
74.92 Gigabytes Hard Drive Free Space
Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x) RADEON X600/X550 Series [Display adapter]
RADEON X600/X550 Series Secondary [Display adapter]
DELL E173FP [Monitor] (17.1"vis, s/n F71704CKARVD, December 2004)
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C ATI WDM Rage Theater Video
ATI WDM Specialized MVD Codec
Sound Blaster Live! 24-bit
Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem
It keeps saying there is an direct sound error even though we downloaded the soundblaster live 24-bit drivers. I have a feeling it has something to do with this unimodem half-duplex audio device?
Thanks in advance!
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Create a System Restore Point just in case
Here are all the drivers for the board,
http://support.euro.dell.com/support...os=WW1&osl=EN#
if you look under Audio you will see the board has intergrated drivers, so it appears that another sound card has been installed, if the onboard sound has not been disabled in the BIOS you will have a conflict between the sound devices.Also look at the chipset driver, this enables software to be installed, I would firstupdate this and then install the Soundblaster live 24-bit drivers again.
Hope this helps
