we need to check which of the devices are enabled, if both are there will be a conflict, in Control panel > sound & audio devices > Hardware tab > if both devices shown select one > properties > general tab > is the one you selected shown at top > at bottom under Device usage is "use this device (enable) "selected > properties Tab > expand each device , do they all show the same, Driver tab > is the same device shown. If they are then leave as set . Then go back and check the other device follow path and on General Tab at bottom select to disable this device.
check if you have sound, if not go back and select the other device and go through the same procedure to enable.
Write down everything you do, so you can follow the path.
Hope this helps
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This device cannot start. (Code 10)thats what it says on the C-Media Ac97 audio devise