
lol Hello first name starting with "M"! hehehe.... guess who?
Well, (hopefully) i dun think graham is askin teh world of us from these questions. But it looks like he wants us 2 use teh trouble shooting guide to structure some trouble-shootin sentances.
So, what i did right, is, if its a problem ive never encountered before. id kinda pretent that i actually get teh problem on mah com, and then just think about what id do with it.
it doesnt hav to b an exact solution all professional like.... they havnt even been tested yet.
so what ye do right, is just structure some sentances usein teh following phrases... (its what i did, hopefully i wont fail

)
"I think it's a software problem."
"I think it's a hardware problem."
"It might be a network problem."
"I would"
"Then"
"If that doesn't work"
"the <hardware name> might need to be replaced."
"scan for virus' and/or other errors."
"restart the machine."
"check if the <hardware name> is connected properly."
"use binary chop to isolate the problem."
"kick the machine."
"test the <hardware name> on another machine."
"wave a dead chicken over the <hardware name>."
"re-install the software."
"re-install the application."
"re-install the drivers or look for new drivers on the internet."
good luck! *thumbs up*
*edits*
oh! another good phrase is...
"check the <hardware name> settings."